As I write this, I’m on the phone with a family member who just missed a 20 local bus because the stop is separate from the 720 Rapid stop. She just wants the next bus — Rapid or local — to take her about a short ways along Wilshire. But now she’s stuck for a while. I’ve been through this many times myself — I do wish Metro would consider consolidating local & Rapid stops at the same location.
She’s had to wait about 15 minutes for the next bus (local or Rapid) and says she now sees two coming together.
Frankly, this is one reason why I believe LA needs a fully built out subway (and light rail, when appropriate) system — rail is more dependable and reliable to be timed on a fairly evenly spaced schedule, since traffic and light signals don’t interfere with schedules. Thank goodness the Metro Westside Subway Extension and other Measure R projects are underway — but we need to find a way to build much, much more in LA County.
While Metro does a great job in so many ways with its buses, frankly I do think service frequency, buses clumping together (always a problem on the Wilshire route, at least), and the separation of local & Rapid bus stops (often across an intersection, far enough to cause people to miss the next bus if they gambled on the wrong bus coming first) are all issues Metro needs to continue to work on.